Business Communication for 'The New World'

For whom

a. Start-ups, wanting to enable their employees with Business Communication

b. Individuals with 5+ years of experience upscaling their Business Communication skills

Conducted by

K K Bhagchandani (Linkedin profile www.linkedin.com/in/kkb and website www.kkb.works)

Schedule

a. Dedicated sessions for companies (Batch size of 10+); as per mutually agreed date(s)

b. Joint sessions for individuals (Batch size of 10 - 15); as per the schedule created by us (upon enough registrations)

Delivery

Online (using Zoom online meetings)

Duration

8 hours in 8 sessions of 1 hour each

Price

INR 14,999.00 per person (single advance payment)

Whats the importance of Effective communication 

This is a critical aspect for companies for becoming successful; and therefore it has becomes even more important for companies which are seeking to enhance the  skills of their staff. In the corporate environment, communication plays a pivotal role in achieving organizational objectives and maintaining a positive reputation. By recognizing the scientific and artistic nature of communication, companies can acknowledge its multifaceted aspects and   appreciate the nuances involved.

In the context of workplace communication, sensitivity towards the objectives, timing, and stakes of conversations is paramount. It is essential to consider the intended outcomes, the appropriate timing for discussions, and the potential consequences of the dialogue. By being mindful of these factors, employees can ensure that their communication aligns with the desired goals and contributes positively to the overall work environment.

Moreover, employees who interact directly with customers or the market bear the responsibility of representing the company's image and reputation. The way they communicate with customers becomes a benchmark for the organization's standing and can significantly impact its success. Thus, it becomes imperative for companies to invest in polishing the communication skills and situational fluency of their customer-facing staff.

To address these needs, organizations can implement a targeted program to enhance the communication abilities of specific groups within their workforce. This program would aim to refine the skills and capabilities required for effective communication in the workplace. By providing training and support, companies can equip their staff with the necessary tools to navigate various communication scenarios with confidence and professionalism.

The program may encompass a range of topics, such as active listening, clear and concise messaging, conflict resolution, empathy, and adaptability in different situations. It could also include practical exercises, role-playing scenarios, and feedback sessions to help employees practice and refine their communication skills. By investing in the development of effective communication skills, companies can empower their staff to build strong relationships with clients, colleagues, and stakeholders. This, in turn, can lead to improved customer satisfaction, enhanced teamwork, and a positive organizational reputation.

In summary, enhancing the communication skills of staff members is a crucial endeavor for companies looking to excel in today's competitive business landscape. By recognizing the scientific and artistic aspects of communication, being sensitive to objectives and timing, and polishing the skills of customer-facing staff, organizations can foster a culture of   effective communication that contributes to their overall success.